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Trust

Privacy Policy

Your privacy matters to us. This policy outlines how we collect, use, and protect your information throughout your journey with Moua Lash Co.

Information We Collect

Section 01
We collect information you provide directly to us, including: • Personal information (name, email, phone number) when you book an appointment • Payment information when you make a purchase • Communication data when you contact us • Order and transaction history We also automatically collect certain information when you visit our website, including your IP address, browser type, and browsing behavior.

How We Use Your Information

Section 02
We use the information we collect to: • Process and fulfill your orders and bookings • Send you appointment confirmations and reminders • Communicate with you about products, services, and promotions • Improve our website and customer experience • Comply with legal obligations We will never sell your personal information to third parties.

Cookies & Tracking

Section 03
Our website uses cookies and similar technologies to: • Remember your preferences • Understand how you use our website • Improve your browsing experience • Deliver relevant advertisements You can control cookie settings through your browser preferences.

Data Security

Section 04
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes: • SSL encryption for data transmission • Secure payment processing through trusted providers • Regular security audits and updates • Limited access to personal information by staff

Third-Party Services

Section 05
We may use third-party services that collect, monitor, and analyze data: • Payment processors (Square, Shopify) • Email marketing platforms • Analytics services • Social media platforms These services have their own privacy policies governing the use of your information.

Your Rights

Section 06
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Opt out of marketing communications • Withdraw consent where applicable To exercise these rights, please contact us at Rikki@moualashco.com.

Contact Us

Section 07
If you have any questions about this Privacy Policy or our data practices, please contact us: Email: Rikki@moualashco.com Instagram: @moualashco This policy was last updated January 2025.

Questions regarding your personal data?

Contact Privacy Officer →